The 5 Whys Method

The 5 Whys Method

The “5 Whys” approach is one of my favorite research methods to get to the root cause of any issue and solve it. The approach is pretty simple. Just keep asking “why?” until you figure things out, right? Well, simple isn’t always easy. How To Use The 5 Whys To Figure Out The “Real” Why…

heckYeah

Heck Yeah! …or no

On May 31st I decided to stop doing large corporate UX projects for good. While I’m grateful for everything I’ve learned and the income I’ve earned from them, it’s time to move on. I want to focus on other projects and do lots more UX career coaching.  I’ll continue to blog about UX/UI design as well,…

ghosted

Workplace Ghosting

Woody Allen once said, “80% of life is just showing up.” That means that if you just show up you’ll probably succeed. Which is why workplace ghosting is such a waste. According to Wikipedia, Ghosting is breaking off a relationship by ceasing all communication and contact with the former partner without any apparent warning or justification,…