Resources - Mary Shaw


UX Resources and Productivity Tools

Here’s a list of products, services and other tools I use regularly. All of them help me run a profitable UX consulting business. I update this page periodically and hope it will be a valuable resource for you.

Disclosure: The links below are affiliate links, which means that if you make a purchase from one of them I will earn a small commission at no additional cost to you. It helps me pay for web hosting and whiteboard markers 🙂


As a self-taught UXer, my bookshelf is chock full of useful titles by awesome UX professionals. Here are my top 5 picks to add to your UX bookshelf:

The User Experience Team Of One by Leah Buley – This is one of my very favorite UX books. I refer back to it constantly. Leah Buley offers dozens of actionable tips and strategies to help you help your colleagues deliver well-informed design solutions.

Don’t Make Me Think by Steve Krug – Now in its third edition, this is THE book to read for any aspiring UX professional.

How To Make Sense Of Any Mess by Abby Covert – A wonderful, short read to help you get your head around information architecture.

100 Things Every Designer Needs to Know About People by Susan Weinschenk – We design websites and apps to get people to do something. This book will help you understand why users behave the way they do.

Mapping Experiences by Jim Kalbach – This excellent guide helps you identify existing pain points in a digital experience so you can envision and design more effective future solutions.

Software Subscriptions

Teamwork Projects

 teamwork logo

Teamwork Projects has all the same features as Basecamp in a more streamlined interface. But the thing that sold me was their Gantt charts, which are hard to find in other online project management tools. Sign up for a free 30-day trial here.

Acuity Scheduling

 acuity logo

I use Acuity Scheduling to schedule free and paid consulting calls. It saves so much time by eliminating multiple back and forth emails to schedule appointments. I chose it over free services like Calendly because I can customize it to accept payments and offer coupons. It also integrates with Apple iCal. Sign up for their free plan here.



ConvertKit is a relative newcomer to the uber-competitive email marketing space, but I think they will soon dominate big players like Aweber and Mailchimp. They’ve made it much easier for me to grow my email list, plus their customer service is awesome. I highly recommend them.


sanebox logo

Sanebox saves me several hours each week by automatically filtering unimportant emails from my inbox. It’s the best $60 I’ve spent this year. If you signup be sure to check out their free email course called Inbox Zero Academy.


inspectlet logo

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. You can see every mouse movement, scroll, click, and keypress on your site. It’s an amazing user research tool. You never need to wonder how visitors are using your site again. Sign up for a free account here.

Website Hosting

WP Engine


I moved this site to WP Engine after one of my other websites was hacked. The migration process went very smoothly and I am very pleased with the company’s customer support. I sleep much better now knowing my site is much faster, automatically backed up and practically hacker proof.


Office Products

Nuboard Portable Whiteboard

Cansay Nuboard

I love this thing. I really do. Since I got it I use it almost every day for brainstorming and other activities. To see it in action, check out my post about UX Sketching: Whiteboard 101.

Behance Dot Grid Book  

Behance Dot Grid Book

I use the Behance Dot Grid Book exclusively for personal brainstorming and taking notes at client meetings. The Behance Dot Grid Book has plenty of space to do extensive design explorations and the dot patterns make it easy to draw straight lines. Yeah, it’s pricey for a notebook, but worth it.

IPEVO Ziggy HD Document Camera

ipevo ziggy hd

This little camera is excellent for conducting remote whiteboarding sessions over Skype or using other screen sharing tools. It’s also great for doing usability testing on mobile devices.

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