Mary Shaw - UX Designer, Norwalk, CT
freelance-ux-dhiren

Freelance UX Success Story: Dhiren Patel

  Today I’m thrilled to feature Dhiren Patel, a freelance UX designer based in Dallas, TX. I met Dhiren last year while serving as his UX design mentor at CareerFoundry. Dhiren finished the 6-month online course on time and hit the ground running to very quickly become a successful UX freelancer. Dhiren’s story is a […]

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ux-research

Do UX Research With Real Humans

What do your customer’s pains and problems have to do with effective UX design? Everything. Most businesses exist to solve a problem or a variety of problems for their customers. To create the best design solution for a digital product, you must have a deep understanding of your customer’s problem. If you’re a consultant working […]

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ux stakeholders

How To Effectively Manage UX Stakeholders

Managing stakeholder expectations is the most difficult yet most important aspect of any design project. In this post I’ll share some tips, strategies and lessons learned that have helped me over the last 20 years. “Stakeholder UX” Put yourself in the shoes of your project stakeholder for a minute. What will be their experience of working […]

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abacus

The Art Of Estimating UX Projects

One of my UX coaching clients recently asked me how to create estimates for UX projects. In this post I’ll share what’s worked best for me over the years. Consulting work is usually billed on a time and materials basis. You come up with an hourly rate and estimate how many hours you think it […]

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ux project brief

All In Favor Of The Project Brief

Once a UX design proposal is approved, it’s time to schedule a kickoff meeting. Back in my PMP days at a large agency, I introduced the concept of a “project brief” to mark the official start of an approved project. What Is A UX Project Brief? A UX project brief is different from a traditional […]

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